Arbitration is a common method of dispute resolution that is used by contracting parties. If a contract has an arbitration clause and a dispute arises, a neutral arbitrator can issue legally-enforceable resolution to the dispute (an arbitration award). Advantages to arbitration include preserving confidentiality, saving legal fees, and, potentially, more limited discovery than a court trial.
Anderson's Ohio Consumer Law Manual
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Consumer Arbitration Agreements : Enforceability and other Topics
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How Arbitration Works
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Ohio Consumer Law
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